Starts to deliver hosting option

Escon software available as hosted

Escon has developed new capabilities and options, and enhancements, including unbundled pricing and flexible payment plans. The new features were specifically designed from information outlined through extensive customer feedback collected during the past three months.

Escon Information Consulting plans to deliver new service during February 2008. We'll continually follow changes in the way software is delivered to businesses and consumers.

New features in SupportPortal 1.3 release

SupportPortal: Customizing Look and Feel, and more

Escon SupportPortal 1.3 will include free extensions and and free post-installation support to add functionality and themes to change the look and feel at your whim. SupportPortal also has made some welcome changes without breaking anything in the process, but there are features that could still use some work.

Look and feel customization is a top feature request here at Escon SupportPortal. It also presents an interesting engineering challenge for a software like ours: accommodate a wide variety of custom styles while delivering new features and avoiding unpleasant surprises.

We've taken two approaches to theme customization. The first is a "Customize Theme" page that enabled color and logo selection using a simple configuration screen. The second approach enabled replacement of the stock CSS style sheet with a custom one.

The configuration page method is simple to use, and if customers lacks the power to change the actual layout and finer details of the page, they can use more powerful CSS replacement method which allows significantly more control.

Escon has developed a few Custom Themes, with developed main menu look and feel, so customers are free to choose their favorite: Vista, Aero, and Gray.