Tuesday, January 19, 2010

Help Desk SaaS Announcement

HelpDeskSaaS - Help Desk Software-as-a-Service (SaaS), has officially started to work at 19th January 2010. HelpDeskSaaS team has provided a targeted capabilities and options, including unbundled pricing and flexible payment plans for online help desk software. The features were specifically designed from information outlined through extensive customer feedback in the past few years in working during the work with our main product – SupportPortal.

HelpDeskSaaS is designed with the mission to satisfy a significant number of requests from current customers for help desk software available as a service. Since most of the small and medium companies want to use help desk software without dedicated resources, we’ve decided to provide an excellent product that would satisfy their requirements. These solution fulfill the current and future business requirements of our worldwide customers

With previous support software processes expertise and a proven track record, HelpDeskSaaS has mobilized the right people, skills, and technologies to help its customers get maximum value from adoption of technology.

Our upcoming plans include development of more significant features for covering the full set of requirements of advanced Help Desk SaaS.

Reat more at http://www.helpdesksaas.com/.

Wednesday, January 13, 2010

LiveSupportSaaS Opening subscriptions

We are pleased to announce the opening subscription from January 13th 2010 to LiveSupportSaaS – online messaging application specially designed for website owners, small and middle sized companies.

LiveSupportSaaS is a live chat software-as-a-service (SaaS, On-Demand, Hosted) that provides a web tool for Live Support and Proactive Sales. Easy-to-use features allows you to be online for your website visitors and customers, answer their questions, or direct them to the product they are searching for.

The basic set of features includes:
- Live chats,
- Real-time visitor monitoring,
- Search chat transcripts by messages,
- Auto-changing online/offline image,
- Transfer chat to operator, Prewritten responses,
- Operator to operator chat,
- E-mail chat transcript,

and many other features provided through 3 subscription plans.

Given the profile of our customers, the subscription plans are designed to provide set of options that are best suitable for their size and their needs:

1. FREE plan for $ 0.00 /month. This plan contains basic set of features, suitable for:
- Small and startup companies
- Personal sites
- Blogs

2. Standard plan, from $14.95 /month. Combines features designed for:
- Middle sized companies
- Online sales
- Affiliates and resellers.

3. Professional plan, from $24.95 /month, is a full featured plan for:
- Large companies
- Customer service and support
- Multi-lingual sites

All plans include free support and monthly software updates.

Since the application is designed as a fully browser-based, there is no needs for downloads or additional software installations. Everything you and your visitors need to use LiveSupportSaaS is a standard web-browser.

We invite you to Sign Up for FREE and start using this plan without any obligations and time constraints.

Read more at: http://www.LiveSupportSaaS.com/

Thursday, January 7, 2010

Transform your website into an online sales channel

If your website is getting traffic then do no spend more on marketing. Spend on making it as user friendly and accessible as possible. Incorporate LiveSupportSaaS. It will not only increase your sales but will also decrease the cost of supporting your website.
LiveSupportSaaS is a type of software that allows you to chat with the visitors of your website in real time. It enables you to decrease the phenomenon of “shopping cart abandonment”. What’s more, it is easy to set up and easy to integrate with your website. LiveSupportSaaS enables you to provide immediate services to your online buyers. The normal turnaround time of 24 hours to an email enquiry is reduced to a few seconds. Unlike telephone support, the live sales center staff is also able to assist more than one client at a time. Dropped calls hamper sales. Your customers will be happy to get the personalized service through live chat. In a nutshell, live chat enhances and improves your customer relationship. Over a long time, your first time customers become your loyal buyers. An online shopping website without live chat is like a store without a salesperson. Go ahead and hire a professional and no-nonsense salesperson for your online store.