We are pleased to announce the opening subscription from February 26th 2010 to HelpDeskSaaS – help desk software-as-a-service for customer service and support.
HelpDeskSaaS is a online help desk software (SaaS, On-Demand, Hosted) that provides a web tool for website owners, small businesses and large companies for customer support and service.
The basic set of features includes:
- Public or Protected access
- Routing rules
- Automatic escalations
- Notifications
- E-mail templates
- SLA Management
- Custom form fields
- Change history
- Ticket classification
- Built-in time tracking
- Private notes
and many other help desk features provided through 3 subscription plans.
Given the profile of our customers, the subscription plans are designed to provide set of options that are best suitable for their size and their needs:
1. FREE plan for $ 0.00 /month. This plan contains basic set of features, suitable for:
- Small and startup companies
- Personal sites
- Blogs
2. Standard plan, from $9.50 /month. Combines features designed for:
- Middle sized companies
- Online sales
- Affiliates and resellers.
3. Professional plan, from $14.50 /month, is a full featured plan for:
- Large companies
- Customer service and support
- Multi-lingual sites
All plans include free support and monthly software updates.
Since the application is designed as a fully browser-based, there is no needs for downloads or additional software installations. Everything you and your visitors need to use HelpDeskSaaS is a standard web-browser.
We invite you to Sign Up for FREE and start using this plan without any obligations and time constraints.
Read more at: http://www.HelpDeskSaaS.com/
Friday, February 26, 2010
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