HelpDeskSAAS, a leader in help desk software-as-a-service, is beginning 2010 by launching significant new upgrades to its acclaimed SaaS product. During January, the company has released version 2.2 for customers using multiple support queues to the all-new queue browsing feature.
This upgrade features an easy-to-use interface, improved Tickets mode browsing functionality. Further, the company launches its new tickets' list tags, providing essential information in a format where clarity is the key feature.
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Wednesday, February 9, 2011
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